PRIVACY POLICY
Last updated: January 2026
Who We Are
Big Brue is a festival of creative dialogue organised by a not-for-profit initiative. This privacy policy explains how we collect, use, and protect your personal information when you use our website or attend our events.
For any privacy-related questions, please contact us at info@bigbrue.com.
Information We Collect
We may collect the following types of information:
- Contact information: Name, email address, and phone number when you purchase tickets, sign up for our newsletter, or contact us.
- Payment information: Payment details are processed securely by our third-party payment providers. We do not store your full payment card details.
- Usage data: Information about how you use our website, including pages visited, time spent, and device information.
- Communication preferences: Your choices about receiving marketing communications from us.
How We Use Your Information
We use your personal information to:
- Process ticket purchases and send confirmation emails
- Send you updates about the festival, including programme changes and practical information
- Send marketing communications if you have opted in
- Improve our website and services
- Comply with legal obligations
Analytics
We use PostHog to understand how visitors interact with our website. This helps us improve your experience. PostHog collects anonymised usage data such as pages visited, time on site, and device type. You can opt out of analytics tracking by using a browser extension that blocks tracking scripts.
Sharing Your Information
We do not sell your personal information. We may share your information with:
- Service providers: Companies that help us run the festival, such as ticketing platforms and email services
- Legal requirements: When required by law or to protect our rights
Your Rights
Under UK data protection law, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Object to processing of your information
- Withdraw consent for marketing communications at any time
To exercise these rights, please contact us at info@bigbrue.com.
Data Security
We take appropriate security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on this page.
Contact Us
If you have any questions about this privacy policy, please contact us at info@bigbrue.com.